Privacy Policy — Harborly Charge

Last Updated: April 2026

Harborly Charge (“we,” “us,” or “our”) provides portable phone charging through self-service kiosks located in participating venues. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

We’ve written this to be clear and straightforward.

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1. Information We Collect

We collect only the information necessary to operate our service.

a. Payment Information

When you rent a battery, your payment is processed securely by a third-party payment processor. We do not store your full credit or debit card number.

b. Device & Usage Information

We may collect limited technical information such as:
   •    Device type and browser
   •    IP address (or approximate location)
   •    Time and date of transaction
   •    Kiosk usage activity (e.g., rental and return events)

c. Contact Information

If you contact us directly (e.g., by email), we may collect your name, email address, and any information you choose to provide.

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2. How We Use Information

We use collected information to:
   •    Process and complete transactions
   •    Operate and maintain our kiosks
   •    Monitor usage and prevent misuse
   •    Provide customer support
   •    Improve our service and user experience

We do not use your information for unrelated purposes.

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3. Payment Processing

All payments are securely processed by Stripe, a PCI-DSS-compliant payment provider.
   •    Harborly Charge does not store full card details
   •    Payment data is handled directly by Stripe under their security standards
   •    Your payment information is subject to Stripe’s privacy practices

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4. Sharing of Information

We do not sell your personal information.

We may share limited information only with:
   •    Payment processors (e.g., Stripe)
   •    Service providers that help us operate our business (e.g., hosting or analytics tools)

These parties are only permitted to use information as necessary to provide their services.

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5. Data Retention

We retain information only as long as necessary to:
   •    Complete transactions
   •    Comply with legal or financial obligations
   •    Resolve disputes or enforce our terms

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6. Security

We take reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

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7. Cookies & Tracking

Our website may use basic cookies or analytics tools to understand how visitors use our site and improve performance.

We do not use complex tracking or sell behavioral data.

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8. Your Choices & Rights

You may:
   •    Contact us to request access to or deletion of your personal information
   •    Opt out of any non-essential communications (if applicable)

To make a request, contact us using the information below.

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9. Children’s Privacy

Harborly Charge is not intended for use by children under 13. We do not knowingly collect personal information from children.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.

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11. Contact Us

If you have questions about this Privacy Policy or your information, contact us:

Email: hello@harborlycharge.com or hello@harborlyco.com
Website: www.harborlycharge.com

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Harborly Charge — Powering your day, wherever you are.
Harborly Charge is operated by Harborly LLC.